The foundation of expertise and creative innovation at The Rybar Group begins with our people. Multidisciplinary in composition, they collectively hold over 150 years of hands-on management in the healthcare financial, reimbursement and payment, provider and payor experience.
RONALD K. RYBAR, FHFMA, CMPA
As the Founder and President of The Rybar Group, Ron offers over forty years of experience in healthcare financial management to our clients. Ron began his career working in the Finance department of various Michigan hospitals, before becoming a consultant with a national public accounting firm, focusing on healthcare clients. He formed The Rybar Group in 1989 with the mission to provide quality service to healthcare management, while assisting them in maintaining financial viability through compliant, efficient business operations. He has spent the past thirty years leading The Rybar Group in becoming a nationally recognized premier healthcare consulting firm.
Over the years, Ron has worked with providers nationwide on engagements related to financial performance, revenue integrity, payment optimization and compliance with federal and third-party payor regulations. Ron’s successes include:
- Successfully negotiated with Medicare and Blue Cross Blue Shield on payment and appeal issues.
- Recognized successful outcomes on numerous PRRB hearings.
- Completed numerous successful Medicare appeals and Sole Community and Medicare Dependent Hospital Volume Decrease Payment Adjustment exception requests.
- Negotiated PPO and managed care arrangements on behalf of hospitals.
- Directed several revenue integrity studies.
- Negotiated in joint-venture situations.
- Provided litigation support for a variety of providers and provided testimony in Federal District Court as an expert witness.
Additional achievements and activities include numerous Interim Chief Financial Officer engagements, cost report strategies, reimbursement and revenue estimating studies for hospitals, home health agencies, hospices and SNFs, and the completion of numerous strategic pricing analyses and feasibility studies for health-related facilities. He has assisted in corporate reorganization, establishment and setup of new corporate entities, and provided financial training for corporate board members.
In addition to his activities, Ron is an active member of the Great Lakes Chapter of Healthcare Financial Management Association (HFMA). He has held numerous positions within the association, including Chapter President, served in National HFMA positions including Chapter Liaison Representative and on the National Advisory Committee (NAC), and presented at the ANI conference. Ron also served on the Small and Rural Hospital Council for the Michigan Health and Hospital Association. Currently, Ron serves on the Audit Committee of a Not-for-Profit hospital, which is part of a national corporation and on the Finance Committee of a mid-sized HMO.
Ron received his Masters in Business Administration from the University of Detroit, and a Bachelor of Arts degree in Economics and Political Science from Kalamazoo College.
As the Director of Revenue Integrity and Payment, Julie draws upon her extensive experience acquired while working in executive-level positions at academic medical centers, integrated health systems, children’s hospitals and with hospital-owned medical groups. She brings over ten years of results-driven leadership experience and a high level of technical knowledge to our clients.
With a focus in revenue cycle management including coding, billing, compliance, and vendor management, Julie has helped to enhance provider financial performance, resulting in improved reimbursement and increased physician compensation while maintaining compliant practices. She has a special interest in process improvement, project management and operational optimization, regularly providing guidance as to best practices and methods that support processes leading to optimal revenue. Julie’s past experiences includes:
- Overseeing the front- and back-end revenue cycle functions for a multi-hospital health system.
- Served as the process owner for a multi-departmental improvement opportunity that reduced billing turnaround from 150 days to 40 days.
- Practice assessments of large specialty practices to evaluate and optimize operational efficiency as well as revenue optimization.
- Evaluation of physician contracts for optimal reimbursement.
- Assistance throughout third-party audits to ensure providers have the resources needed to support documentation, coding and billing.
- Identified revenue opportunities for a facility-based urgent care center leading to an additional $1 million in annual charges.
- Decreased coding backlog for a large integrated care delivery system by 70% utilizing Lean methodologies for production.
- Partner with physician executives to lead documentation improvement efforts for multiple hospitals and clinics.
- Performed analyses for provider-based billing for on- and off-campus sites.
Julie is a highly-requested speaker among professional associations for audiences of both providers and their staff. She has presented at numerous state and regional-level meetings.
Julie graduated from Ferris State University with a bachelor’s degree in healthcare management and earned a master’s degree from Central Michigan University in healthcare administration. She maintains the Registered Health Information Administrator (RHIA), Certified Coding Specialist-Physician Based (CCS-P) and Certified Coding Specialist (CCS) credentials from the American Health Information Management Association. She’s also a member of the Medical Group Management Association (MGMA).
As The Rybar Group’s Director of Client Relations and Business Development, Claudine’s primary role is to work as the business liaison of the organization, focusing on the success, satisfaction and growth of our clients. Over the past thirty years, she has developed an in-depth knowledge of the healthcare industry, having worked in various operational and administrative roles within the hospital, clinical office, pharmaceutical distribution and consulting settings. This knowledge is an important component as Claudine works to foster and develop relationships with our clients and vendors while providing exceptional client services.
Over the years, Claudine has helped shape the strategic direction of a number of organizations. This includes working with several non-profits and for-profits through restructure and change, developing strategies to ensure stability while creating a new framework and plan for growth. She has proven experience in directing business efforts, working to align resources and services to meet the needs of organizations and to lay the groundwork for future growth and stability.
Having worked in a multitude of client service and operational practice areas, Claudine areas of expertise include: Business Operations and Management, Project Management, Strategic Relations, Sales and Marketing, Product Development and Launch, Recruitment and Retention, Contract Analysis, Negotiations and Performance, Purchasing, Strategic Planning and Business Strategies Development.
Claudine graduated with a Bachelor of Arts degree in Communications from Michigan State University, with a minor in Animal Science and Pre-Veterinary Medicine. She is a regular speaker at regional and national conferences, focusing on both technical and soft-skill related topics. She currently serves on the board of directors for a number of non-profit organizations.
As Director of Provider Payment Analytics, Rick offers our clients expertise in the healthcare financial and reimbursement service areas. His expertise covers a wide range of strategic initiatives centered on the complexities of reimbursement and payment for all provider types; including specialization in ensuring rural health providers are optimizing their opportunities.
Rick has worked in a variety of roles in finance departments, including multiple years as a Chief Financial Officer for Acute Care and Rural hospitals, as well as having worked as a consultant for multiple national healthcare consulting firms and for a healthcare payor. Rick’s work was acknowledged when he became the recipient of the 2013 North Bay CFO of the Year Award for his work in Northern California.
Having worked within numerous health systems and hospitals nationwide, Rick has developed a strong understanding of both present and future reimbursement and payment issues and proactively develops strategies to ensure providers are optimizing their opportunities. He offers an in-depth knowledge of accounting, budgeting, reimbursement and revenue cycle functions, including Medicare and Medicaid Cost Reporting, Third-Party Reimbursement, Contractual Modeling, Corporate Compliance, Strategic Planning, Financial Analysis, Budgeting, Decision Support and Payor Reimbursement Systems.His accomplishments include:
- Implemented cost report improvements or numerous hospitals, including work for a rural hospital that resulted in annual rural health clinic reimbursement improvements of approximately $500,000 and for a behavioral health hospital that resulted in increased Medicaid reimbursement of over $1.3 million annually.
- Increased both reimbursement and operational efficiencies through implementation of operational strategies. Key role in identifying and implementing operational improvements for a rural hospital, resulting in increased reimbursement and reduced costs of over a combined total of $1.6 million in a six-month time period.
- Implemented 340b pharmacy programs at rural hospitals. One such program resulted in increased reimbursement of over $700,000 and reduced drug expense of over $1 million annually.
- Worked with a community hospital in developing processes to improve net reimbursement, taking advantage of State programs designed for District Hospitals. Annual reimbursement impact over $2.5 million.
- Successfully merged a new physician practice into the hospital and moved procedures from the office to the hospital resulting in $400,000 of additional reimbursement.
- Work with rural providers to ensure that the hospital qualify for all potential Medicare and Medicaid reimbursement including all Medicaid supplemental reimbursement opportunities.
- Revised the Medicaid application process flow to ensure capture of all potential Medicaid patients at a large urban hospital. Estimated annual increase of 40 million dollars.
- Revised an urban hospital’s contractual model, bringing over six millions dollars in additional reimbursement and revised prior cost reports resulting in an additional eight million dollars in reimbursement.
Rick received his Bachelors degree in Accounting and his Masters in Public Administration degree from Western Michigan University. He is an active member of the Western Michigan Chapter of the Healthcare Financial Management Association, and is serving as the Chapter President Elect and as a member of the Board. In addition, he is a member of the Michigan Association of Certified Public Accountants.
As a Consultant in the Revenue Integrity and Payment department, Deb brings over twenty years of healthcare industry experience with specialization in revenue cycle management, coding, billing, compliance and auditing. Through her work with numerous medical centers, physician groups, hospitals and national healthcare consulting firms, Deb is able to assist clients in implementing sustainable solutions related to optimizing revenue and workflows, establishing and maintaining reporting methodologies and ensuring compliance.
Deb’s experience includes work as the Director of Revenue Management for a multi-location Federally Qualified Health Center that provided primary care and Integrated Behavioral Health services. As a consultant, Deb has assisted several multi-specialty practices and hospital-based physician groups in an array of payer reimbursement-related needs. Through her activities she has developed an expertise in risk and compliance, medical records management, multi-specialty physician coding, chart auditing, medical billing and payer contracting.
Having intimate firsthand knowledge of practice operations, management and consulting with a variety of clients allows Deb to provide the best possible service. Her ability to maintain open communication and manage multiple projects at one time ensures clients’ needs are met. Examples of how Deb has assisted providers includes:
- Assessment of revenue cycle activities, determining best practices and redesign opportunities with a focus on the optimal capture of revenue and compliance. Includes an assessment from front desk to patient collections for a growing practice, resulting in reduction in days outstanding from 35 to 28 on average.
- Implemented workflow & process improvements in HIM, resulting in scanning accuracy to an average of 98% audit scores for team members.
- Established team-based referral coordination to improve provider-to-referral specialist communication.
- Streamlined payer credentialing decreasing risk to revenue due to payer enrollment delays
- Provided external billing audits for a large medical billing company, which allowed them to market to quality-driven clients, ensuring them compliance and the highest quality revenue management services.
- Successfully managed full revenue cycle responsibilities for multiple physician clients and specialties with over $36M annual collections in a management services organization, managing teams of 20 or more staff members.
- Identifying missed charges and coding opportunities which increased revenue opportunities for various providers.
Deb has experience with HHS, CMS and Medicaid program guidelines and policies. She has worked with a variety of EHR and coding systems, including NextGen, Optum, 3M Encoder and Ingenix.
Deb is an active member of the American Academy of Professional Coders (AAPC), National Alliance of Medical Auditing Specialists (NAMAS), and the Medical Group Management Association (MGMA).
As the Service Line Leader in our Critical Access Hospital/Rural Health Division, Caren offers our clients over twenty-five years of Critical Access Hospital (CAH) and other Rural Hospital financial, accounting, revenue cycle and reimbursement experience. She has worked in a variety of roles in the finance departments of CAH’s, includingmultiple years as a Chief FinancialOfficer. Caren’s prior provider experience and hands-on knowledge of the issues impacting rural hospitals allows her to identify both present and future reimbursement and payment opportunities.
Caren’s broad experience in multiple facilities has included ensuring that they optimize their payments under their CAH and rural designations. Areas of focus have included financial, reimbursement, cash flow analysis, pro- forma scenarios, accounting, general ledger, financial statements, contractual allowance, contract management and negotiations, operational efficiency, and revenue cycle analysis. Caren brings these areas of focus to effectively assist our clients. Her accomplishments include:
- Successful application submission and conversion of a hospital to CAH status, as well as several clinics to Rural Health Clinic status.
- Lead multiple CAH cost report review engagements that resulted in increased Medicare reimbursement of over 1 million dollars. CAH engagements ranged from solo facilities to system owned CAHs.
- Negotiation and coordination of payer contracts, including those for a new retail pharmacy and CAH Medicare Managed Care contracts resulting in additional reimbursement.
- Work with a number of health systems to implement strategies for optimizing the opportunities of their rural hospitals.
- Assisted clients in implementing a line of credit to provide for a steadier and predictable cash flow.
- As CFO for a CAH, consistently established a culture related to overall financial performance and worked as a leader to sustain a fully operational community hospital.
- Lead cross functional teams focused on various initiatives including the reduction of lost revenue, risk management, internal policies, risk of claims and other revenue cycle related areas.
- Key role in development of community support and fundraising activities in an effort to ensure that the hospital remained open and solvent. Activities exceeded the identified goal.
- Lead role in the implementation of a new financial system while enhancing processes to increase charge capture, reduce claim errors and improve accuracy. Experience with a number of financial and EHR systems, including Dairyland/Healthland, Rollins, Tech Time/MedWorxs, HMS ,Epic, athena and CPSI
- Conducted multiple employee, board, HFMA, Hospital Association and Rural Health presentations, as well as annual open hospital community meetings.
Caren earned a Bachelor of Business Administration degree from Saginaw Valley State University, majoring in Finance. She is a member of the Great Lakes Chapter of Healthcare Financial Management Association and has achieved the status of Certified Healthcare Financial Professional. In addition, she completed the World Class Innovation course through Dale Carnegie.
As an instrumental member of The Rybar Group’s Blue Cross Blue Shield Revenue Strategies service line, Jim offers our clients over thirty years of financial healthcare experience. His extensive knowledge of the third‐party payor reimbursement systems is continually in high demand.
Jim is recognized as an expert in the hospital reimbursement community on Blue Cross Front Sheets, the underlying claims data, and how they are reimbursed through the settlement process. He utilizes this expertise to perform cost report audits for hospitals of various sizes, from Peer Group 5 hospitals to multiple hospital health systems. With a focus on the technical aspects of the Blue Cross Model, Jim works to position clients to identify both present and future opportunities. He specializes in claims related third party payer audits, working with facilities to ensure correct payments. In the past 5 years, Jim has recovered over $13.2 M in additional reimbursement for hospitals from Blue Cross Blue Shield of Michigan settlement reviews. Using 835 files, Jim has developed a Payment Validation process which assists hospitals in understanding their current cash position with the payer, in validating their contractual model and in identifying claims that are receiving less than optimal reimbursement.
Prior to joining The Rybar Group, Jim worked numerous years at Blue Cross, focused on ensuring that projects such as e‐Prescribing, e‐Registration, and e‐Enrollment complied with applicable laws such as HIPAA Privacy and Security, Medicare, and other regulations. He analyzed claims data for data integrity issues and compliance with regulations to ensure proper reimbursement and used data mining to validate and test third‐party settlements to ensure compliance with contracts.
In addition to being a CPA, Jim is a Certified Information Assurance Professional with Trainer endorsement and was among the first people in the country to pass the BS7799 (now ISO 27001) Lead Auditor exam. He has served as a university instructor, teaching both graduate and undergraduate level courses. Jim is a member of the Healthcare Financial Management Association.
Jim holds a Master of Science Degree from the University of Detroit Mercy in Computer Information Systems specializing in management of software development.
With over thirty-five (35) years of financial management, reimbursement and compliance, revenue cycle and operations experience, Deborah offers our clients an expertise grounded in strong technical knowledge and innovative problem solving capabilities. She has held the executive level positions of Vice President, Chief Financial Officer for a post-acute care division of a national Catholic integrated health system; Director of Reimbursement and Director of Special Projects for an Academic Medical Center, and has worked for Big Four accounting firms.
Deborah’s past experience covers a broad range of accomplishments. Highlights of these include:
- Member of a senior management team responsible for the implementation of a competitive plan that enhanced patient care, streamlined services, consolidated facilities, relocated two hospitals and resulted in significant reduction of system costs.
- Captured and analyzed cost data for a nationally recognized academic medical center, identifying opportunities to manage costs. Integral team member in developing operational benchmarks and targets.
- Responsible for developing and managing a corporate reimbursement and revenue enhancement department to provide direction to seven hospital subsidiaries and a nursing home.
- Provided reimbursement and revenue cycle consulting to urban and rural hospitals and clinics as well as home health agencies, an infusion therapy company, inpatient psychiatric hospitals and physician home vising companies.
- Provided litigation support to national law firms as part of a multi-million dollar Qui Tam defense for a multi-state home health organization and hospital based skilled nursing unit, resulting in considerable savings to both organizations.
- Performed revenue cycle audits for various physician practice offices to identify lost charges, inaccurate claims payments and revenue cycle improvement opportunities.
Deborah is currently a consultant on our Volume Decrease Payment (VDP) Adjustment team, working with hospitals nationwide to take advantage of this Medicare reimbursement opportunity. She has prepared VDP requests for Sole Community and Medicare Dependent Hospitals as well as Preliminary and Final Position Papers presented to the PRRB, working to ensure all reimbursement opportunities are optimized.
In addition to her activities, Deborah is an active member of the Eastern Michigan Chapter of Healthcare Financial Management Association (HFMA). She has held the past positions of Chapter President; Treasurer; Secretary and served on several committees. She is also a member of the Michigan Association of Certified Public Accountants. Deborah currently is an adjunct professor in the Master of Health Services Administration program at the University of Detroit Mercy where she teaches various health care accounting, finance, economics and the Capstone classes.
Deborah received her Master’s degree in Health Care Administration and a Bachelors of Business Administration in Accounting from the University of Toledo.
As a Certified Public Accountant, Eric started his career in Public Accounting working as a senior-level accounting professional, focusing in the areas of tax and healthcare across multiple markets. During this time, he developed an expertise in all facets of accounting, including financial reconciliations and financial reporting.
Eric has worked with a variety of Medicare Administrative Contractors to optimize reimbursement for a range of Healthcare providers including hospitals, nursing facilities, home health agencies, Federally Qualified Health Centers, and Rural Health Clinics. Other engagements included Contractual Reviews for a large University Medical Center, Medicaid optimization for regional healthcare systems spanning two-states, Medicaid cost report preparations for various states, and Medicare costrReport preparations and optimizations.
Currently Eric serves as a Reimbursement Analyst on our Provider Payment Analytics team, working with hospitals of various designations, skilled nursing facilities, Federally Qualified Health Centers and Rural Health Clinics to assist them in optimizing their reimbursement and payment opportunities. His focus includes work with contractual reviews, preparation of various cost reports, cost report strategies and governmental and third-party appeals and reopens.
Eric holds a Bachelor of Science in Accounting from Ferris State University. He is also a current member of the Great Lakes Chapter of HFMA.
Tim offers our clients over thirty years of healthcare finance and reimbursement experience. From his work with national healthcare consulting firms and his years working in a variety of roles in the finance departments of hospitals, including multiple years as a Chief Financial Officer, Tim’s experience and hands-on knowledge of the issues impacting providers allows him to identify both present and future reimbursement and payment opportunities.
Having worked within numerous health systems and hospitals, Tim is able to provide a range of strategic initiatives centered on the complexities of reimbursement and payment and the use of the cost report for optimizing reimbursement. He offers an in-depth knowledge of accounting, budgeting, reimbursement, contract negotiation and revenue cycle functions, including Medicare and Medicaid Cost Reporting, Third-Party Reimbursement, Contractual Modeling, Corporate Compliance, Strategic Planning, Financial Analysis, Budgeting, Decision Support and Payor Reimbursement Systems.
Over the years, Tim has successfully assisted several hospitals on turnaround related activities, resulting in significant system changes and improvements. This includes work on numerous redesign initiatives for both financial and revenue cycle related functions, resulting in improved revenue, processes and outcomes. Additionally, Tim has had an active role from both the buyer and seller side in hospital and health system pre-acquisition due diligence as well as work implementing changes post acquisition. This includes having played an instrumental role in acquiring an acute-care hospital by a national for-profit health system where Tim worked on the identification and selection of the buyer, contract negotiations, and work through the conversion process.
Additional experience includes:
- Key role in the conversion of the hospital’s accounting department from a highly manual process to an automated, online process, allowing for a much quicker close, easier ability to research transactions and a significant operational savings for the facility.
- Work on various hospital contract negotiations with large commercial payers. One such activity resulted in over $1 million per year in additional revenue for a regional hospital.
- The redesign of an admission process for a community-based hospital increasing total admissions by over 5%.
- Redesigned the budget process for a regional health system and its affiliates, providing for improved analysis and a more efficient process
- Lead role in the implementation of a clinical documentation improvement program resulting in over $1 million per year in additional revenue
- Centralized the accounting functions for a hospital and its multiple affiliates, providing for better process and data while shortening the monthly close process by over one week
Tim earned a Bachelor of Arts in Accounting degree from Michigan State University. He is a member of the Michigan Great Lakes Chapter of Healthcare Financial Management Association and has served on various chapter committees over the years.
As a member of our Provider Payment Analytics team, Jesse has over ten years of healthcare regulatory reimbursement and payment experience. Through his work for one of the Medicare Administrative Contractors (MAC), Jesse offers experience with financial and governmental reimbursement audits for healthcare organizations and government entities. This knowledge provides our clients with a current understanding as to what the auditors are requesting and how providers can work to optimize their reimbursement while meeting the regulatory requirements.
During his work at the MAC, Jesse conducted extensive audits of the Medicare cost reports, ensuring Medicare reimbursement was fairly stated by reconciling reported amounts to external documentation and investigating any detected variances. His ability to maintain open communication and manage multiple projects at one time ensures clients’ needs are met and led to the development of strong working relationships with provider clients.
Jesse provides innovative problem-solving capabilities and the ability to link business strategies to successful outcomes. He is able to assist our clients through risk identification, control testing, by completing walk-throughs of complex business transactions to evaluate audit risk and through process improvement procedures.
Jesse received his Bachelor of Science in Accounting from Central Michigan University. He is a member of the Florida Association of Certified Public Accountants and a member of the Michigan Great Lakes Chapter of Healthcare Financial Management Association.
As a Certified Public Accountant, Robert offers our clients an expertise in healthcare regulations, reimbursement, and payment. Through his work for a public accounting firm, Robert conducted extensive audits of Medicaid cost reports for small and large Skilled Nursing Facility chains, ensuring Medicaid reimbursement was fairly stated by reconciling reported amounts to external documentation and investigating any detected variances. This work provides Robert with an inside knowledge of governmental reimbursement audits for healthcare organizations, which is instrumental in assisting our clients as they work to optimize their reimbursement and payment consistent with specific payor requirements.
During his career, Robert spent several years working in financial positions across multiple markets, during which he developed an expertise in all facets of accounting, including corporate budgeting, financial reconciliations, and financial reporting. His ability to manage multiple projects at one time while maintaining open communication ensures that client needs are met and leads to the development of strong working relationships with provider clients.
Currently, Robert is deeply involved in working with hospitals of various designations, Skilled Nursing Facilities, Hospice Care and other Continuing Care providers, Federally Qualified Health Centers and Rural Health providers, assisting them in optimizing their reimbursement and payment opportunities. His focus includes strategy related to cost report payment opportunities, third party appeals and related analytics and cost report preparation for various entities.
Robert received his Bachelor of Science in Accounting and in Business Economics from Oakland University. He is a member of the Michigan Great Lakes Chapter of Healthcare Financial Management Association, The American Institute of Certified Public Accountants, and the Michigan Association of Certified Public Accountants.
As a consultant on the Revenue Integrity and Payment team, Sue offers a range of expertise in the area of professional service coding, billing, auditing, and education. She has spent the past fourteen years working in a variety of settings and her experience includes working with a multitude of specialties. Having worked in all aspects of professional coding and billing, Sue provides a critical eye and mind to projects.
Sue’s extensive knowledge of the coding and billing process offers a valuable balance of revenue and compliance expertise, including hands-on experience with billing operations and denial management. She has a special strength in surgery and obstetric-related specialties including general OB, maternal fetal medicine, urogynecology and gynecologic oncology. Her experience includes:
In addition to the Certified Professional Coder (CPC) credential, Sue is also a Certified Obstetrics Gynecology Coder (COBGC). She is an active member of the American Academy of Professional Coders (AAPC).